Experience architecture

Experience architecture (XA) is the art of articulating a clear user story/journey through an information architecture, interaction design and experience design that an end user navigates across products and services offered by the client or as intended by the designer. This visual representation is intended not only to highlight the systems that the end user will touch and interact with, but also the key interactions that the user will have with interacting the internal systems or back end structure of an application. It provides a holistic view of the experience, vertical knowledge of industry, the systems, documentation, and analysis of the points that should be focused on when delivering a holistic experience. The Experience architecture provides an overall direction for user experience actions across the projects.

This keyword could refer to multiple things. Here are some suggestions: