Motability

UK charity

Motability is a scheme run by a private company called Motability Operations Ltd, intended to enable disabled people, their families and their carers to lease a new car, scooter or powered wheelchair, using their disability benefit. It is overseen by the charity called the Motability Foundation in the United Kingdom. According to its response to a UK Government inquiry in 2019 into enhancing mobility for disabled citizens, Motability Ltd had over 620,000 customers. In 2022 it made a pre-tax profit of £1.1bn. According to Citizen's Advice, access to the scheme is dependent on eligibility relative to mobility conditions in government schemes, including: Disability Living Allowance (DLA), Personal Independence Payment (PIP), Armed Forces Independence Payment (AFIP) or War Pensioners’ Mobility Supplement. Motability's 2019/2020 audit document reported 94% of persons using Motability's scheme to buy a car either have a physical disability or long term health condition. In 2018, the National Audit Office praised the customer satisfaction rates for the service, but criticised the profit and reserve levels the charity held. They also noted criticised its governance and "executive remuneration." A response to a 2019 parliamentary committee to release £343 million of its £2.5bn reserve was greeted as a "first step" to making best use of its "vast sums."

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