Strategic service management

Strategic service management (SSM) is a business strategy that aims to optimize the post-sales service that a company provides, by synchronizing service parts and resources forecasting, service partners, workforce technicians, and service pricing. Benefits of strategic service management can include:Increased revenue through the servicing of manufactured products that may be experiencing decreased sales Increased customer loyalty through improved post-sale service performance Heightened asset accountability and tracking Increased worker productivity More knowledgeable workers to prevent common mistakes

This keyword could refer to multiple things. Here are some suggestions: