#webreep_model
Webreep model
The Webreep model is an information systems theory that explains and predicts website satisfaction, loyalty, and word-of-mouth. The model suggests that four factors directly influence website satisfaction. Website satisfaction, in turn, directly influences website visitor loyalty and likelihood of referral. Each factor is "shaped" by facets. The four dimensions and factors include:Navigation Content Performance Trust (trustworthiness)
Mon 28th
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