#word-of-mouth_marketing
Word-of-mouth marketing
Type of marketing
Word-of-mouth marketing is the communication between consumers about a product, service, or company in which the sources are considered independent of direct commercial influence that has been actively influenced or encouraged as a marketing effort. While it is difficult to truly control word of mouth communication, there are three generic avenues to 'manage' word of mouth communication for the purpose of word-of-mouth marketing, including:Building a strong WOM foundation Indirect WOM management Direct WOMM management
Sun 25th
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